سياسة الاسترجاع

Thank you for choosing Ahmad Nassir Computer Devices TR. We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.

30-Day Return Policy: We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

How to Initiate a Return: To initiate a return, please follow these steps:

1. Contact our Customer Service team at management@isotech-uae.com or call us at +971 56 290 0848 within 30 days of receiving your order.
2. Provide your order number and the reason for your return.
3. Our Customer Service team will provide you with a return authorization and instructions on how to return the item(s).

Conditions for Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Exceptions: Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), personalized/customized items, and hazardous materials.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Shipping for Damaged or Defective Items: If you receive a damaged or defective item, we will cover the cost of return shipping. Please contact us immediately for assistance.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact Us: If you have any questions about our return policy, please contact us at management@isotech-uae.com or call us at +971 56 290 0848.

Changes to This Policy: We reserve the right to update or change our return policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By making a purchase from Ahmad Nassir Computer Devices TR., you agree to our return policy.

Ahmad Nassir Computer Devices TR. 

• Sharjah Industrial 5, Behind Al Maliha Street, Shabra No. 5

 Website: https://isotech-uae.com/